Always helpful.

Needed to get my echo trimmer diagnosed for not running properly. They did a great job on wait time estimate, approval if repairs were over certain amount. Technician contacted me and reviewed everything with me. He noted that "Repairs were not worth" cost of a new one, but this unit has sentimental value to me, and I'm not buying a battery trimmer, so I approved the repairs. My weed eater trimmer was repaired quickly, effectively, and looked as good as new! Counter rep was knowledgeable and answered all of my questions. Very pleased with service and cost of repairs. Highly recommend Richardson Saw to everyone that asks me!

Always helpful.

Needed to get my echo trimmer diagnosed for not running properly. They did a great job on wait time estimate, approval if repairs were over certain amount. Technician contacted me and reviewed everything with me. He noted that "Repairs were not worth" cost of a new one, but this unit has sentimental value to me, and I'm not buying a battery trimmer, so I approved the repairs. My weed eater trimmer was repaired quickly, effectively, and looked as good as new! Counter rep was knowledgeable and answered all of my questions. Very pleased with service and cost of repairs. Highly recommend Richardson Saw to everyone that asks me!

Always helpful.

Needed to get my echo trimmer diagnosed for not running properly. They did a great job on wait time estimate, approval if repairs were over certain amount. Technician contacted me and reviewed everything with me. He noted that "Repairs were not worth" cost of a new one, but this unit has sentimental value to me, and I'm not buying a battery trimmer, so I approved the repairs. My weed eater trimmer was repaired quickly, effectively, and looked as good as new! Counter rep was knowledgeable and answered all of my questions. Very pleased with service and cost of repairs. Highly recommend Richardson Saw to everyone that asks me!